Placement Assistance Program
15000
2 Months
Level 2 support team members join the team and undergo the training provided to level 1 support. They then work as level 1 support engineer for a time period to understand the kind of support requests received at level 1. Their performance is monitored weekly by peers. After successfully completing the level 1 support period, the new level 2 support engineer works with a mentor for level 2 tickets. After completion of this period the support engineer is assigned independent responsibility to handle level 2 tickets. For clients whose products are constantly updated and enhanced, Rise n Shine Technologies sends one level 2 support engineer to work at client facility to be part of client support level. This ensures that level 2 support engineers are trained on upcoming product features and effectively gain knowledge first hand.

Latest News

DEVOPS ::: Class Room Training Start From @ 7:00 AM 12-10-2017

Weblogic & SOA Admin ::: Online Training Start From @ 8:00 PM 09-11-2017

AWS ::: Class Room Training Start From @ 8:30 AM 28-11-2017

SOA Admin ::: Class Room Training Start From @ 10:00 AM 13-11-2017